Our Promise to You

We genuinely believe in the power of Lash Affair, and we want you to feel confident in your purchase too. That’s why we offer a 100% money-back guarantee. If you don’t see visible results after 12 weeks of consistent use, we’ll issue a full refund.

To qualify, simply submit before and after photos of your natural lashes (clearly visible, looking up or down) along with the dates they were taken. This helps us understand your results and honor our commitment to you.

✨ Consistency is key, apply Lash Affair once daily for 4–12 weeks to achieve optimal results.

If you have any questions or would like to begin the refund process, please get in touch at hello@lashaffair.co.nz We’re here to help and support your lash journey with confidence.